Welcome to our Delivery & Return Policy page. At [Your Business Name], we are committed to ensuring your shopping experience is smooth and hassle-free. Please take a moment to review our policies:

Delivery Policy

1. Shipping Timeframes

• Orders are processed and shipped within [X] business days.
• Estimated delivery times vary depending on your location:
  • Standard Shipping: [X–Y business days]
  • Expedited Shipping: [X–Y business days]

2. Shipping Costs

• Free shipping is available on orders over [X amount].
• Standard shipping rates apply for orders below this amount.

3. Order Tracking

• Once your order has been dispatched, you will receive a tracking number via email to monitor your shipment.

4. International Shipping

• We offer international shipping to select countries. Additional fees and longer delivery times may apply.
• Please note that customs charges and taxes are the responsibility of the customer.

5. Delayed or Lost Orders

• If your order has not arrived within the estimated timeframe, please contact our support team at [support email/contact info].

Return Policy

1. Eligibility for Returns

• Items can be returned within [X] days of delivery.
• To be eligible for a return, the item must be unused, in its original condition, and with all original packaging.

2. Non-Returnable Items

• Certain items, such as [list any non-returnable items like perishable goods, custom products, etc.], cannot be returned.

3. Process for Returns

• To initiate a return, contact us at [support email/contact info] with your order number and reason for return.
• Once approved, we will provide instructions for sending the item back.

4. Refunds

• Refunds will be processed once we receive and inspect the returned item.
• The refund will be issued to your original payment method within [X] business days.

5. Exchanges

• We offer exchanges for defective or damaged items. Please contact us at [support email/contact info] for assistance.

6. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

For any additional questions about our delivery or return policies, please feel free to reach out to us at [support email/contact info].

Thank you for choosing [Your Business Name] for your shopping needs!